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Shipping information Return of goods Terms of use
Welcome to our websites. To ensure that you feel secure, we would like to inform you about how we handle your data.
1.Collection and use of data
If you request that we provide a service or dispatch goods, your personal data will be used without your explicit approval to the extent that is necessary in order to provide this service or process the order. This includes in particular the forwarding of your data to transport companies, and payment services providers.
Once the order has been completed, your data will be blocked for further use and deleted on expiry of the statutory retention periods, unless you have expressly approved further use.
2.Access to LLOYD website.
When accessing LLOYD website, your browser will automatically store data for technical reasons. The following data will be stored separately by LLOYD from other data that you may have transferred to LLOYD:
- The date and time of access
- Browser type/version
- Operating system used
- URL of the website previously visited
- IP address, minus the final three numbers
This data will be stored for technical reasons only and will at no time be assigned to a specific person.
3.The use of cookies
www.lloyd.lv uses cookies. Cookies are small text files that are stored on your computer. They make it possible to retain information for a specific period of time. After a browser session is terminated, most of the cookies we use are deleted from your hard drive (“session cookies”). The so-called “permanent cookies” remain on your computer, however, and enable us to recognise you during your next visit.
The Help function on most web browsers explains how you can prevent your browser from accepting new cookies, how you can inform your browser when you receive a new cookie, or how you can switch off all cookies received.
4.Google Analytics
This website uses Google Analytics, a web analysis service. Google Analytics uses “cookies”, text files which are stored on your computer and which make it possible to analyse your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the US and stored there.
However, if the IP anonymisation option is activated on this website, your IP address will first be shortened by Google within the member states of the European Union or in other member states of the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the US and shortened there. At the request of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about website activities and to provide other services to the website operator connected with the use of the website and internet use. The IP address transferred by your browser for Google Analytics is not merged with other Google data.
5.Newsletter
LLOYD offers you a free newsletter service. In order to receive the newsletter, please provide your e-mail address and your name. You can enter this information during a registration process on www.lloyd.lv. You can unsubscribe from the newsletter at any time. In every newsletter, you will be informed how the newsletter can be unsubscribed in the future, with a corresponding link.
6.Contact form
You have the option of contacting us with your questions via our contact form. Data is submitted only on a voluntary basis. The personal data entered is treated in confidence and is used for the in-tended purpose according to the respective valid data protection regulations. The data is not forwarded to third parties outside of our company.
7.Your rights as a user
Naturally, you have the right to receive information about the data relating to you as an individual which is stored by LLOYD. You also have the right to correct incorrect data, or to block and delete data. To do so, contact eveikals@lloyd.com.
Please, be informed about other regulations:
LV